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Job description
Description Location: 450 Williams Way, Moab, UT 84532
Schedule: Full-Time, Monday - Friday during clinic hours
Pay Range: $16 -$18/hour
Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks
Interview Process: 1. Apply online 2. Virtual Interview with Front Office Trainer 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in Moab. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare.
What You’ll Do:
Greet and check in patients, creating a friendly and professional first impression
Manage provider schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with excellent customer service
Maintain HIPAA compliance and confidentiality in all patient interaction
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with administrative tasks and accurate patient information updates as needed
What We’re Looking For:
Front office, medical receptionist, hospitality, retail, or customer service experience preferred
Comfortable using computers (Microsoft Office) and learning new software quickly
Strong communication, attention to detail, and ability to multitask
Friendly, team-oriented, professional demeanor
Willingness to learn and grow in a healthcare setting
Why Join Us:
Supportive clinic culture with training and mentorship
Clear growth opportunities (medical billing, clinic operations, support services)
Meaningful work helping patients stay consistent with their plan of care and recovery
Requirements
High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.