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Job description
Job Description Job Description Patient Care Coordinator
Well established Institute in Newport Beach invites you to join our team as a Patient Care Coordinator working in the front and back office. This exciting full-time opportunity offers learning and growth within the company for a caring professional who would like to develop their skills and knowledge in healthcare while making a difference in patients' lives. If you are interested in a steady, long-term career, contact us today.
Please note that this is not a Medical Assistant position.
Positive attitude, self-motivation, and a desire for personal growth is a requirement for this position.
We are a private practice with ten (10) doctors. We currently have five (5) staff in the department and would like to expand the team.
We offer competitive compensation packages including but not limited to the following:
Commission
Healthcare, Dental, Vision, Chiropractic
Accident, Life Term, Hospital, Critical Illness & Cancer, Disability
Paid Time Off
Sick Leave
Flexible Work Schedule
Paid Holidays
Retention Bonus
Retirement Contribution match 4%
Daily responsibilities include (but are not limited to):
Customer Service Greet incoming patients and visitors
Check patient in and out
Schedule follow up appointments.
Answer phones
Flexibility Coordinate with staff for timely care of patients
Cross-train and help with front office, scheduling, medical records and phones as needed
Participate in various projects and/or complete other tasks as assigned by management
Team player ready to help with anything needed
Organization Skills Data entry
Maintain patient files
Clean/ maintain patient exam rooms and stock supplies
Communication Skills Effectively communicate with practice staff and patients on a regular basis
Provide strong customer service in handling customer's inquiries regarding insurance coverage.
Document and update customer records based on phone interactions via database.
Take and relay accurate messages
Problem solving and assisting with various tasks
Sell alternative payment plans when insurance is not covered.
Assist in department's general administrative reporting duties.
Manage both outbound and inbound phone calls.
Qualifications
Education and Experience:
Minimum education equivalent to a 4-year high school diploma or GED
This in an entry-level position
Medical office experience a plus
Customer service experience a plus
Insurance knowledge a plus
Skills and Abilities:
Quick learner/ Self-starter/ Able to work independently and approach tasks with a positive attitude
Strong customer service skills
Strong computer skills
Strong attention to detail
Must be able to work in a fast-paced environment with ability to prioritize, multi-task and think on your feet
Strong ability to identify, analyze, and solve problems
Must be punctual and reliable
eClinical and/or CounselEar knowledge a plus
ACT! Pro a plus
Hours between Monday through Friday 7:00am - 6:30pm
Worksite address
newport beach, CA, 92663, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.