About this opportunity
Optum lists this Patient check-in representative (part-time) opportunity in norfolk county, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Patient Check-In Representative professionally greets and performs any necessary health screening for all patients entering the practice for medical appointments. Verifies patient demographics and insurance information, making any necessary changes in the Practice Management System. May obtain and enter appropriate referral information. Ensures all patients have completed and signed all forms as needed. Completes appointment check-in to inform clinical unit of patient's arrival. Collects expected payments for visit and outstanding balances. Location: 31 Pine St. Norfolk, MA. May be required to provide coverage at other sites, depending on business need. Primary Responsibilities: Completes check-in process including general health screening procedures to notify clinical unit patients who have arrived and directs patients according to service line customer service standards Identify patients with incomplete registrations and may update info; calls Central Registration Office or scans insurance card as needed for follow up by Central Registration Ensure patients are registered with the correct accounts. Verifies and updates demographic and insurance information. Ensure all patients have completed and signed registration, NPP non-covered services waiver forms and any other applicable forms as required for compliance or billing purposes Utilizes health plan or vendor specific web sites to verify insurance eligibility Identifies patients with workers' compensation and motor vehicle accident-related injuries. May create a shell
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.