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UnityPoint Health

Patient Experience Concierge (Front Desk)

waterloo, IA

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About this opportunity

UnityPoint Health lists this Patient Experience Concierge (Front Desk) opportunity in waterloo, Iowa. Review the employer’s description below for duties, qualifications and application requirements.

Job description

UnityPoint Clinic - OB/GYN Clinic is seeking an Experience Specialist/Receptionist for dayshift, full-time with benefits. The role focuses on welcoming patients, assisting with paperwork, guiding patients to departments, and handling inquiries while maintaining accurate EMR records.

Responsibilities include answering calls, updating patients about wait times, and ensuring confidentiality. Prior experience in healthcare customer service is preferred, with a commitment to delivering a seamless

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Worksite address

waterloo, IA, 50702, US

Who can apply

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