About this opportunity
Acuity Eye Group lists this Patient Experience & Contact Center Leader opportunity in arcadia, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Acuity Eye Group, a leading ophthalmology network in Southern California, seeks a Contact Center Director to oversee both external and in-house operations across Arcadia and the clinic network. You will drive scheduling accuracy, patient access, and rapid issue resolution through phone and digital channels.
Ideal candidates bring 5+ years in healthcare call center leadership, strong KPI management, and expertise with EMR/scheduling systems.
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Worksite address
arcadia, CA, 91006, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.