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Job description
University of Vermont Medical Center is seeking a Patient Experience Lead responsible for directing Ambassadors, Circle Entrance Assistants, Welcoming Specialists, and Volunteers. You will manage staffing, workflows, and service standards in patient-facing areas to ensure smooth operations.
The role emphasizes coaching, mentoring, onboarding, and ongoing staff development, partnering with leadership to address performance and drive continuous improvement in patient experience.
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Worksite address
burlington, VT, 05405, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.