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Crothall Healthcare

Patient Experience Lead - Healthcare Operations & Satisfaction

village of roslyn, NY

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About this opportunity

Crothall Healthcare lists this Patient Experience Lead - Healthcare Operations & Satisfaction opportunity in village of roslyn, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Crothall Healthcare is seeking a Patient Experience Manager to coordinate and direct all patient experience activities within the assigned system. You will monitor satisfaction initiatives, ensure compliance with CMS/JCAHO, and drive account retention while supporting EVS and FNS services across facilities.

You will lead development and training plans, participate in hospital committees, and communicate updates via monthly calls.

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