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Compass Group USA

Patient Experience Lead - Healthcare Services

norwich, CT

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About this opportunity

Compass Group USA lists this Patient Experience Lead - Healthcare Services opportunity in norwich, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Crothall Healthcare, a Compass Healthcare company, seeks a Patient Experience Manager to coordinate patient experience activities across a healthcare system. You will monitor satisfaction initiatives, administer surveys, and ensure CMS/JCAHO compliance while promoting account retention and service excellence.

Ideal candidates have 2–3 years in customer service training, hospitality/healthcare exposure, and strong coaching and organizational skills to drive improvements and collaborate with

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Worksite address

norwich, CT, 06360, US

Who can apply

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