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The University of Vermont Health Network

Patient Experience Leader: Frontline Service & Staffing

burlington, VT

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About this opportunity

The University of Vermont Health Network lists this Patient Experience Leader: Frontline Service & Staffing opportunity in burlington, Vermont. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The University of Vermont Health Network seeks a Patient Experience Lead to supervise Ambassadors, Circle Entrance Assistants, Welcoming Specialists, and Volunteers across patient-facing areas. You will coordinate staffing, monitor workflows, coach staff, and address service concerns in real time to uphold service standards.

Responsibilities include onboarding and ongoing staff development, partnering with leaders to improve patient and family experiences, and ensuring continuity of service when

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Worksite address

burlington, VT, 05405, US

Who can apply

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