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Job description
Patient Financial Representative - Collections / Accounts ReceivablesAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.Position DetailsLocation: Fully Remote (Florida residents only)Status: Full-TimeSchedule: Monday through FridayShift Hours: 8:00 AM - 4:30 PMThis Patient Financial Representative II opportunity is a full-time remote position. Candidates must reside in Florida.Position SummaryThe Patient Financial Representative II is responsible for performing a variety of patient accounting functions with a strong focus on collections, accounts receivable follow-up, claim resolution, and cash posting activities. This role works to ensure timely reimbursement by reviewing outstanding accounts, resolving billing issues, and following up with insurance carriers and patients regarding claim status and outstanding balances.Additional responsibilities include billing, collections, customer service, and cash applications; documenting patient account activity; responding to customer billing inquiries; posting payments; implementing billing guideline changes; identifying payer-specific trends; and applying federal and state guidelines to collection efforts. The Patient Financial Representative II also interprets and follows up on Explanation of Benefits (EOBs), reviews claims through payer portals, communicates with insurance providers and patients regarding billing and claims, inventories supplies, reports and tracks equipment maintenance, and performs other duties as assigned.Required QualificationsEducation: High School Diploma or GED equivalent requiredExperience: Two (2) years of Patient Accounts experience or Two (2) years of experience in a related fieldPreferred Skills & KnowledgeCustomer service skillsAdministrative and clerical skillsOrganizational skills and attention to detailKnowledge of regulatory standards appropriate to the positionMedical terminology knowledge and understandingStrong written and verbal communication skillsAbility to work collaboratively within a team environmentComputer skills appropriate to the positionExperience working payer portals, insurance follow-up, claim resolution, and cash postingBayCare offers a competitive total rewards package, including:Medical, Dental, and Vision BenefitsPaid Time Off (PTO)Tuition Assistance401(k) Match and Additional Annual Employer ContributionAnnual Performance Appraisals and Team Award Bonus OpportunitiesFamily Resources and Wellness ProgramsCommunity Perks and Employee DiscountsCareer Growth and Development OpportunitiesThe opportunity to be part of an amazing team and a great place to workEqual Opportunity Employer Veterans/Disabled
Worksite address
largo, FL, 33770, US
Who can apply
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