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Job description
Patient Registration SpecialistWe are seeking a motivated and talented Patient Registration Specialist to join our busy, fast paced specialty office at Twin Cities Spine Center (TC Spine). Come be a part in our patient's lives and work for an organization that has consistently been named one of the area's Top Workplaces.The Patient Registration Specialist plays a key role in creating a positive experience for our patients as the first point of contact when patients arrive to our clinics. This role is responsible for professionally greeting incoming patients, distributing paperwork, checking/entering insurance/demographic information, and processing co-pays/payments. They are also responsible for working collaboratively with clinic staff to help facilitate a smooth clinic flow and ensuring that patient's questions have been answered before leaving the clinic.Job Responsibilities:Welcome and register patients and visitors in a respectful and helpful mannerGather and accurately enter demographic and insurance information into NextGen billing systemVerify patient insurance eligibility by using Healthia and other online sourcesCollect co-pays and patient paymentsEnroll and educate patients on TC Spine's patient portalSchedule follow up appointments as requested by providersCoordinate the scheduling of interpreter services for patients as neededWork closely and cooperatively with clinic staff to help facilitate a positive patient experienceContact patients via phone for demographic and/or insurance informationMaintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAATravel to remote sites based on business needsAssist patients and visitors with questions as neededJob Requirements:Patient registration in a medical setting preferredPrevious medical insurance experience is beneficialAbility to travel to remote clinics on a regular basis as business needs dictateAbility to prioritize multiple tasks with frequent interruptionsDeliver high quality customer service to external and internal customersAbility to work efficiently and accurately in a fast paced environmentA team player with the ability to work independentlyAbility to professionally work with patients of all ages, ethnicities, and backgroundsMinimum of a High School Diploma or equivalentBenefits:Medical, Dental, and Vision InsuranceGroup Life and AD&D coverageCompany Paid Short and Long Term Disability coverageFlexible Spending and Health Saving Account options401(k) plan through salary deferralsPTO and Paid HolidaysThe above description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time. Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.
Worksite address
saint paul, MN, 55101, US
Who can apply
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