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Job description
Job Description Job Description Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Patient Scheduling and Coordination
Must be able to speak Spanish fluently
Schedule initial evaluations, follow-up visits, psychological testing, and medication management appointments
Coordinate appointments in accordance with authorization status and treatment plans
Manage urgent referrals and priority cases based on claim requirements
Maintain accurate provider calendars across multiple clinicians and locations (in-person and telehealth)
Workers' Compensation Authorization Workflow
Confirm treatment authorization prior to scheduling when required
Track RFAs, approvals, deferrals, and denials
Monitor authorization expiration dates and visit limits
Coordinate scheduling adjustments based on UR determinations
Adjuster and Case Manager Communication
Serve as a scheduling liaison with claims adjusters, nurse case managers, and employer representatives
Confirm appointment approvals and provide scheduling updates
Respond to adjuster inquiries regarding availability and treatment status
Assist with rescheduling when claim conditions change
MPN Compliance Support
Verify injured worker eligibility within Medical Provider Networks
Ensure scheduling aligns with MPN participation requirements
Maintain documentation supporting network status when requested
Intake and Documentation Coordination
Collect and confirm required referral documentation before appointments
Ensure intake packets are completed prior to evaluation
Enter accurate appointment details into EHR systems
Maintain compliance with HIPAA and workers' compensation documentation standards
Attendance Monitoring and Reporting
Track cancellations, no-shows, and reschedules
Communicate missed appointment activity to adjusters when required
Support reporting requests related to treatment frequency and utilization
Worksite address
van nuys, CA, 91411, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.