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Job description
Patient Service Associate (PSA) - Duke Primary Care MebaneDuke Primary Care Mebane provides expert, personalized care for patients of all ages. The clinic offers a full range of primary care services, including annual physicals, health screenings, sick visits, immunizations, and chronic disease management for both adults and children. Specialized services include diabetes education, women's health exams, and preventive care, while pediatric services focus on growth and development, wellness, and the management of acute and chronic conditions. Focused on preventive care and long-term wellness, the team delivers compassionate support at every stage of life.Location: 1352 Mebane Oaks Road, Mebane, North Carolina 27302Hours: 8am – 5pm, Monday - FridayWhat You Will Do:As a Patient Service Associate, you will be responsible for coordinating and performing a variety of administrative tasks to support the daily operations of the clinic. This includes clinic preparation, verifying patient identification, managing check-in and check-out processes, posting charges, handling cash transactions, and scheduling patient appointments. Additional duties include delivering exceptional customer service, managing message distribution, coordinating ancillary service scheduling and preparation, and processing patient referrals.What You Will Need:Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school educationExperience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.Degrees, Licensure, and/or Certification N/AKnowledge, Skills, and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Worksite address
mebane, NC, 27302, US
Who can apply
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