About this opportunity
Massachusetts General Hospital lists this Patient Service Coordinator II opportunity in revere, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check‑in, check‑out duties. Actual job duties may vary by Department. Does this position require Patient Care? No.
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders and print appointment schedules.
Process patient billing forms and scan documents to patient medical record/LMR.
Call for patient medical records and laboratory test results.
Open and distribute unit mail or faxes.
Type forms, records, schedules, memos, etc., as directed.
May be required to accept co‑payments.
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Acts as "Super User" for scheduling, registration and billing systems.
Provides assistance and training to others in these areas.
May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at more advanced competency level.
Education
High School Diploma or Equivalent required.
Licenses and Credentials
Certified Medical Administrative Assistant (CMAA) - Data Conversion - Various Issuers preferred.
Experience
Office experience 2-3 years required.
Knowledge, Skills and Abilities
Proficiency with all Office Suite, knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
Ability to use phone system and manage more non‑routine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e‑mail, memos and letters), and to take complete and accurate messages.
Managing one's own time and the time of others.
Well organized and good time‑management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Benefits
Medical, Dental, and Vision insurance
Tuition Reimbursement
Generous Paid Time Off
50% Off MBTA passes
Access to childcare resources and emergency backup care
403(b), Cash Balance Retirement Plan, and Tax‑Sheltered Annuity options
Exclusive "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
Physical Location
Revere Healthcare Center
300 Ocean Avenue
Schedule
40‑hours, 100% onsite role. Four days (4) 8:30‑5:00 pm and One day (1) 11:30‑8:00 pm.
EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Worksite address
revere, MA, 02151, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.