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Job description
Job TitleThe PSR supports administrative operations by working closely with families in a way that supports the culture of JHACH. The position interacts with physicians, clinical staff and other administrative positions to accurately schedule, register, financially clear (rehab only) and support daily operations.Key Accountabilities1. Greets patients, answers telephone calls, and has interactions with patients to enhance the customer experience2. Pulls, controls and files patient charts to facilitate the availability of timely medical information and protects a patient's privacy3. Schedules and pre-registers patients following established policies and procedures to ensure accuracy4. Assists in the completion of eligibility and authorizations to ensure patients are financially cleared prior to service delivery5. Accurately checks-in patients following established processes while maximizing efficacy to facilitate seamless throughput to the next step of a patient's visit6. Checks out patients including scheduling follow-up appointments and ancillary procedures across multiple services to support continuity of patient care7. Enters charges, collects payment and handles cash following established procedures to support revenue cycle processes8. Follows organizational policies and procedures that support job responsibilities to work across multiple departmentsQualifications• A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement• 1 year of medical office experience or business experience in a health plan, outpatient healthcare delivery site, clinic, hospital or other equivalent healthcare setting and/or 1 year of customer service experience as a call center rep, receptionist, cashier, or similar front facing customer service role• Knowledge of healthcare business office procedures including: registration, scheduling, medical record management, insurance• Skilled in greeting patients and answering telephones in a pleasant and helpful manner, speaking clearly and concisely
Worksite address
sarasota, FL, 34230, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.