About this opportunity
CitiMed lists this Patient Service Representative (Weekend shift) opportunity in brooklyn, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at is growing rapidly and we are looking for many qualifying individuals to be a part of our team! We are currently hiring for multiple locations, includin g Queens, Brooklyn, White Plains, Yonkers, and Long Island (Hempstead). With the support and hard work of all our employees, CitiMed continues to make its way down a successful road. CitiMed maintains a work culture that allows our team members to feel supported and confident in their work. We offer many learning opportunities with room for professional growth. If the responsibilities interest you and believe you have met the requirements, we strongly encourage you to apply!
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Patient Service Representative (PSR)
Overview: Front-facing role responsible for creating a smooth, professional patient experience from check-in through checkout, while supporting overall office efficiency for the weekend shift from Friday-Sunday.
Key Responsibilities:
Front Desk & Patient Experience: Greet visitors, physicians, and patients professionally; direct them appropriately and monitor daily flow to keep the practice running efficiently, informing patients of any schedule delays
Check-In & Intake: Assist patients with medical intake forms, upload insurance information and government-issued ID, and perform patient check-in
Records & Billing: Update patient demographics, insurance, HIPAA, and financial forms; accurately collect payments and clearly explain financial obligations to patients
Chart Management: Create and assemble paper and electronic xhmxlyz medical record charts, ensuring documents are properly entered and scanned
Communication: Promptly answer and respond to phone calls and office emails; screen callers professionally, take messages, or direct to appropriate staff
Office Support: Maintain waiting areas in a neat, tidy condition; provide chaperone duties during patient exams as needed; perform other clerical duties to support provider productivity and office efficiency
Qualifications:
Friendly, reliable, and self-motivated
Organized and detail-oriented
Computer proficient
Able to work independently and efficiently, meeting deadlines under pressure
Worksite address
brooklyn, NY, 11232, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.