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Job description
Patient Services Associate IIPosition will support both Cardiology outpatient offices in East Norriton and Lansdale. Schedule: Monday-Friday, 8am to 4:30pm or 7:30am to 4pm. The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.Job DescriptionProcesses check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.Obtains pre certifications and/or pre authorizations for procedures.Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.Greets and interacts with patients/visitors in a professional manner, on phone or in person.Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.Other duties as requested or assigned.Education: HS Diploma or equivalent required.Experience: Customer service and/or patient facing healthcare experience preferred.Work Shift: Workday Day (United States of America)Worker Sub Type: RegularEmployee Entity: Albert Einstein Medical CenterPrimary Location Address: 2010 N. Broad Street, Lansdale, Pennsylvania, United States of AmericaJefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
Worksite address
lansdale, PA, 19446, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.