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Job description
Patient Services Coordinator
Join a Team That’s Making a Difference!
SynergenX, Low T Center, and HerKare are growing—and we’re looking for an enthusiastic, people-focused Patient Services Coordinator to join our team!
If you love helping people, creating a great first impression, and being part of a fast-paced, positive team, this could be the perfect opportunity for you!
We are leading providers of hormone replacement, weight management, and targeted wellness services , and our clinics are dedicated to helping patients feel their best and reach their health goals. As a Patient Services Coordinator, you’ll work alongside an experienced healthcare team while gaining valuable experience in the medical field.
Whether you’re looking to grow your healthcare career or bring your customer service experience into a rewarding new environment, we want to meet you!
What We Offer
$21/Hour + Two Weeks of Paid Training + Great Benefits!
We believe in setting our team members up for success. You’ll receive comprehensive paid training to help you feel confident and prepared in your new role, along with a great benefits package and opportunities to grow with our company.
Why You’ll Love This Role
The Patient Services Coordinator is one of the most important faces of our clinic! You’ll be the first friendly face patients see and the person who helps make their experience welcoming, smooth, and positive from start to finish.
You’ll play a key role in keeping the clinic running smoothly while building meaningful relationships with our patients. From welcoming patients and coordinating appointments to answering questions and helping with day-to-day clinic operations, no two days are exactly the same!
We’re looking for someone who is energetic, friendly, organized, dependable, and genuinely enjoys helping people.
What You’ll Do
Welcome patients with a warm, friendly, and positive attitude
Check patients in and room them for their appointments
Coordinate appointments and help keep the clinic running efficiently
Answer incoming calls promptly and professionally
Respond to patient emails, text messages, and faxes and ensure timely follow-up
Answer patient billing and insurance questions and help resolve concerns
Clearly and confidently explain insurance coverage, benefits, and out-of-pocket costs
Enter and update patient and insurance information accurately
Collect and process payments when needed
Help maintain strong patient relationships and provide an exceptional overall experience
Complete bi-monthly inventory and help keep the clinic stocked and organized
Keep snacks and supplements organized and fully stocked
Complete cash deposits twice weekly and maintain accurate daily End-of-Day records
Support the clinic team with administrative and clerical tasks as needed
Maintain a clean, organized, welcoming front desk and waiting area
Attend monthly, quarterly, and annual meetings as needed
Follow HIPAA requirements and all clinic policies and procedures
What We’re Looking For
You’ll be a great fit if you are:
Friendly, positive, and energetic
Passionate about providing exceptional customer service
A strong communicator who enjoys working with people
Organized and detail-oriented
Comfortable multitasking in a fast-paced environment
Dependable and able to work well as part of a team
Professional and compassionate when handling sensitive patient information
Comfortable using computers, email, fax, and other basic technology
Qualifications:
High school diploma or equivalent required
Associate degree preferred
Previous healthcare or front-office experience preferred
Ability to maintain patient confidentiality and professionalism
Successful completion of a criminal background check
Clinic Schedule
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 1:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Saturday availability is required 2–3 Saturdays per month.
Benefits & Perks
$21/hour
Two weeks of paid training
Health, dental, and vision insurance
Disability insurance
401(k) with 5% company match
Scrubs provided
Paid time off
Tuition reimbursement
Employee discount + Plus One
Opportunities for growth and advancement
Ready to Join Us?
If you’re ready to bring your energy, personality, and passion for helping people to a growing healthcare company, we’d love to hear from you!
Come grow with SynergenX, Low T Center, and HerKare and be part of a team that is helping patients feel better, live healthier, and feel confident in themselves every day!
Equal Opportunity Employer
Low T is an equal opportunity employer committed to providing a workplace where individuals are respected, valued, and given the opportunity to succeed. We do not discriminate based on any legally protected characteristic. Reasonable accommodations are available upon request.
AI Note-Taking Disclosure
We may use an AI-assisted tool during interviews for note-taking and documentation purposes. AI is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate’s qualifications, experience, and overall fit for the position.
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Worksite address
chattanooga, TN, 37450, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.