About this opportunity
Lone Peak Dental Group lists this Patient Services Coordinator II FT opportunity in albany, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
We are seeking a Patient Services Coordinator II to join our healthcare team. The ideal candidate will be responsible for coordinating patient appointments, handling patient inquiries, and ensuring excellent customer service.
Qualifications
High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
Minimum of 2 years of experience in a healthcare or customer service role
Proficiency in medical terminology and knowledge of insurance processes
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Responsibilities
Schedule patient appointments and follow up to confirm attendance
Greet and check in patients upon arrival, verifying demographic information
Answer phone calls, emails, and in-person inquiries from patients and external parties
Assist patients with completing necessary forms and documents
Work closely with medical staff to ensure patient needs are met in a timely and efficient manner
Maintain patient records and confidentiality in compliance with HIPAA regulations
Collaborate with insurance providers to verify coverage and process claims accurately
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Worksite address
albany, GA, 31701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.