About this opportunity
U K Healthcare Ltd lists this Patient Services Coordinator/UKHC opportunity in lexington, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Posting Details
Job Title Patient Services Coordinator/UKHC
Requisition Number RE55928
Department Name MD100:DENTAL GROUP CLINICAL PRACTICE
Work Location Lexington, KY
Grade Level 07
Salary Range $ /hour
Type of Position Staff
Position Time Status Full-Time
Required Education HS
Click here for more information about equivalencies:
Required Related Experience 5 yrs
Required License/Registration/Certification None
Physical Requirements Sitting in front of a computer for extended periods of time.
Shift Monday-Friday, 8:00 am – 5:00 pm (40 hrs/wk) Hours may be modified on occasion to meet patient care needs.
Job Summary The Patient Services Coordinator will work at the front desk in the majority of clinics. This position acts as a contact for patients, visitors, vendors, and the community at large accessing services of the College of Dentistry via telephone contact, face-to-face encounters, and daily appointments. Welcomes all patients/family members/others to clinic in a friendly manner. This position is responsible for the check in registration of patients. Duties include obtaining demographics, verification of coverage and annual documentation of forms as required as well as scheduling of appointments. The successful candidate will maximize patients’ financial coverage through proper registration and verification of benefits. Collect co-pays and amounts due at time of service. Answer basic insurance coverage questions. Process and maintain registration information in the electronic health record. Screens and directs incoming calls. As part of the front office staff this position will also process referrals and provide excellent customer service.
Skills / Knowledge / Abilities Customer service focus, teamwork, effective written and verbal communication, empathy, judgement, problem solving, organizational knowledge, attention to detail, accuracy, computer literacy, 95% accuracy on skills assessment, 95% accuracy on audit, computer literacy, proficiency with sequential numbers, sensitive to patient privacy.
Does this position have supervisory responsibilities? No
Preferred Education/Experience Candidates who have completed the UK College of Dentistry Patient Access Training Program highly preferred.
Deadline to Apply 09/30/2026
Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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Worksite address
lexington, KY, 40598, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.