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Job description
General Information
Base Pay $15.00 - $18.00 / Hour
Employee Type Full-Time Non-Exempt
Company: Frederick Primary Care Associates, P.A.
Job Title: Patient Services Coordinator
Hourly Pay: $15-18 per hour depending on experience
Additional Compensation: Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA’s After Hours Clinic (eligible after 6 months of employment based on performance)
Schedule: Full Time (Monday: 12:00 PM – 8:00 PM, Tuesday: 8:00 AM – 4:30 PM, Wednesday: 8:30 AM – 5:00 PM, Thursday: 8:00 AM – 4:00 PM, Friday: 8:00 AM – 4:30 PM)
Description
Are you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important?
Patient Services Coordinator Job duties include
Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environment
Answer phones timely and professionally in order to ensure office efficiency at every level of your office
Maintain strict confidentiality of patients’ records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patients
Verify insurance coverage and patient demographics to aid our billing office and medical staff
Maintain a clean and orderly waiting area to enhance the patient experience of your office
Other duties as assigned
Requirements
High School Diploma or Equivalent
1+ year of customer service experience
Experience in medical field preferred
This position is eligible for the following benefits:
Health Insurance (Single and Family)
Dental Insurance (Single and Family)
Vision Insurance (Single and Family)
Vacation Accrual (2 weeks)
Holidays (up to 6 days per year)
Sick Leave (1 week/year - first year is prorated)
Employer Paid Life Insurance, Short-Term Disability and Long-Term Disability
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Worksite address
walkersville, MD, 21793, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.