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Trinity Health

Patient Services Manager- Food and Nutrition

pontiac, MI

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Job description

Job TitleEmployment Type: Full timeShift: Rotating ShiftDescription: PurposeAccountable for leading, guiding, & directing Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Functional Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support, operations &/or optimization leadership focus.Essential FunctionsOur Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.Leadership• Providing advice, guidance & leadership to region & ministry leaders in developing strategies & in the achievement of performance goals.• Enable Collaboration across & within System Services area, Regions & Ministries to ensure consistency & integration of strategy & operationsDirection & Growth• Providing advice, guidance & leadership to System Services area, Regions & Ministries.• Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice• Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spendStrategic Support & Accountability• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives• Responsible for supporting regional efforts to comply with functional area priorities• Accountable for the selection, evaluation & overall success of the functional leadership teams• Organization-wide focal point for establishing functional strategies & governance over financials & staffing• Accountable for communication between System Services area, Region & Ministry leadersOperational Delivery• Responsible for measuring & reporting KPIs/metrics & value delivery• Providing advice, guidance & leadership for the colleague life cycleMaintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.Minimum QualificationsHS Diploma or equivalency required.Minimum of three years progressive experience in the field of healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and at least 5 years progressive supervisory/ management experience.Additional Qualifications (Nice to have):BA or BS degree preferred in institutional management, dietetics or equivalent degreeRegistered Dietitian preferredPhysical & Mental Requirements & Working Conditions (General Summary)Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. OccasionalExposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). OccasionalExposure to or subject to noise, infectious waste, diseases & conditions. OccasionalExposure to interruptions, shifting priorities & stressful situations. FrequentAbility to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. ContinuousAbility to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. ContinuousPerform manual dexterity activities & / or grasping / handling. OccasionalAbility to climb, kneel, crouch & / or operate foot controls. OccasionalUse a computer / other technology. ContinuousSit with the ability to vary / adjust physical position or activity. ContinuousMaintain a safe working environment & use available personal protective equipment (PPE) ContinuousComply with Trinity Health's Code of Conduct, policies, procedures & guidelines. ContinuousAbility to provide assistance in the event of an emergency. OccasionalOur CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Worksite address

pontiac, MI, 48341, US

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