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Job description
Patient Services Representative
Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin!
Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing—and we're looking for someone with a welcoming personality and a can-do attitude to join our team!
At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued . If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it.
What Makes Our Workplace Special:
* Flexible working hours for better work-life balance
* Autonomy in your role and the ability to make a real impact
* Growth opportunities and on-the-job training
* A relaxed, casual environment with supportive, friendly coworkers
* Fun company perks and a people-first culture
What You'll Do
* Deliver exceptional customer service—every interaction matters!
* Confirm online bookings and greet patients with warmth and professionalism
* Verify patient demographics and scan insurance cards/documents
* Answer incoming calls and assist patients with scheduling appointments
* Prep patient charts for upcoming visits
* Accurately enter and manage patient data in our EMR system
* Collaborate with the team through EMR, email, and Microsoft Teams
What We're Looking For:
* A high school diploma or equivalent
* At least 1 year of experience in a customer service or office setting
* Available 40 hours/week Monday-Friday
* Position primarily located in Appleton
* Willingness to occasionally travel to our other Fox Valley clinic locations to provide coverage
Why You'll Love Working Here:
* Generous paid time off (starts accruing immediately!)
* Schedule flexibility that fits your life
* Comprehensive health care coverage (individual & family)
* Annual education allowance
* 401(K) retirement plan + year-end profit sharing
* Company-paid short- and long-term disability coverage
* Paid holidays—including a personal "floating" holiday just for you
If you're looking to join a compassionate, dynamic team where people come first, apply today!
Compensation details: 17-21 Hourly Wage
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Who can apply
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