About this opportunity
Hyundai Capital Bank Europe lists this Payment Servicing Associate opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Payment Servicing Associate is primarily responsible for supporting functions and processes within the Payment Servicing Teams by processing requests received via multiple channels. This position will ensure all requests/tasks are processed within HCAs timeframes, KPI’s and adhere to HCA’s policy and procedures, as well as compliance.
HOW YOU WILL MAKE AN IMPACT
Payment Servicing Activity
Process requests in accordance with Payment Servicing SLAs.
Respond to emails and various escalated account issues within the assigned SLA.
Track productivity and provide status updates for KPI’s.
Work with QA team to ensure Productivity, Quality, Compliance standards are met.
Generate letters, send and retain documents as requested to ensure accuracy per HCA’s Policy and Procedures while being compliant.
May contact insurance companies and body shops to obtain information regarding insurance issues.
Please note : This position requires full-time, in-office attendance during the first six months of employment. Following the initial six-month period, employees may be eligible for a hybrid work schedule consisting of one week in the office followed by one week working remotely, subject to business needs and management approval.
Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.