About this opportunity
Capital Credit Union lists this Payment Systems Specialist opportunity in green bay, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job TitleUpholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve," by ensuring the seamless operation of the Credit Union's accounting and payment systems.This role involves balancing, tracking, reporting, verifying, and auditing key processes to support members and internal operations. Responsibilities may include managing check and wire processing, Remote Deposit Capture, Digital Banking transactions, ATM management, payroll deductions, ACH processes, and more. The role also involves conducting audits, maintaining GL accounts, and providing cross-departmental support when needed.Essential ResponsibilitiesMember Support: Assist members with inquiries regarding accounts, ATM errors/issues, payroll deductions, ACH transactions, wire transfers, digital banking, and payment systems.Payment Processing: Handle incoming and outgoing domestic/foreign wire transfers, ACH transactions, and rejected check processing promptly and accurately.Systems Management: Maintain and update payment systems, including debit card operations, ATM functionality, and other transaction platforms.Fraud Monitoring: Review reports daily to detect fraudulent or suspicious activity and coordinate necessary actions.Reconciliation and Audits: Balance general ledger accounts, perform monthly audits, reconcile payroll accounts, and track transaction activity.Collaboration: Support departments such as Fraud and Card Analysts, Treasury Management, and Accounting as needed.Training and Cross-Training: Assist in onboarding new employees and provide backup for other payment-related roles within the team.Necessary Experience and QualificationsHigh school diploma coupled with technical school or college training.Preferred certifications: NCP (National Check Professional)Proficiency in using online computer terminals and software like Word, Excel, and document archives, with knowledge of ATM network software preferred.Familiarity with transaction processes and product procedures acquired through 3–6 months of on-the-job experience in the Credit Union sector.Exceptional attention to detail, analytical abilities, and problem-solving skills.Strong interpersonal and communication skills to interact effectively with diverse groups in high-pressure situations.Work Environment and Physical RequirementsOffice environment with moderate level of noiseFrequent use of telephone, copier, computer, fax machine and other office machinesProlonged sitting or standingFrequent mental and visual concentrationMinimal lifting of up to 25 poundsNOTE: This job has the potential to be a hybrid position, contingent upon supervisor approval. Approval will be based on the Work From Home Policy eligibility requirements as well as the department needs.The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify.
Worksite address
green bay, WI, 54304, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.