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Job description
Overview
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams and be a catalyst for transformative client experiences and solution-oriented success.
As a Client Solutions Architect Manager in Digital & Design, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. You will leverage your technical expertise in specific products and industries to develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
Lead the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
Support Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
Engage with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
Identify and define development requirements for product design enhancements based on client feedback
Function as a subject matter expert across digital channels, open banking, and emerging technologies integration solutions, including host-host, web, SWIFT, API and mobile platforms
Work directly with Client and Sales & Service Partners to understand holistic business problems and requirements and deliver efficient and effective multi-channel technical integration recommendations and solutions
Attend and contribute subject matter expertise and thought leadership to client roundtables and strategy white-boarding and workshops as required
Provide market feedback to Product Managers across the product development lifecycle, acting as the voice of the client; assist with concept design, feature development, and preparation for product launch to clients as necessary for new functionality needs and competitive landscape information
Represent the organization at internal and external client conferences and trade shows
Provide training and support on new product/channel capabilities
Cover North America
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise across a related broad set of products
Demonstrated ability to apply deep technical understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and account planning
Experience working with clients in a technology field and interfacing with engineers
Strong payments industry knowledge, specifically of payments products (Payables, Receivables, Liquidity, Foreign Exchange, Merchant Services)
Knowledge of related digital channels, open banking, and emerging technologies product sets, including API, host-host, SWIFT, internet and mobile
Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, SWIFT, etc.)
Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
Working knowledge of both legacy and on-premise and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)
Strong business and technical background with excellent problem solving and communication skills
Strong executive management presentation skills and experience leading technology demonstrations
Preferred qualifications, capabilities, and skills
Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
Demonstrated experience structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
Experience with technical standards across payments and cash management domains, with knowledge of Treasury, Finance, and Banking integration aspects of TMS and ERP platforms
Company information and benefits
JPMorgan Chase & Co. is a global financial leader offering innovative financial solutions to consumers, small businesses, and many of the world’s prominent corporate, institutional, and government clients.
We offer a competitive total rewards package including base salary determined by role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or equity, and a range of benefits such as health care coverage, retirement savings, and professional support. Additional details about total compensation and benefits will be provided during the hiring process.
We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes. We provide reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. This description is intended to describe the general nature of work and the level of responsibility typically required for this role.
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Worksite address
palo alto, CA, 94306, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.