About this opportunity
Providence Payroll Solutions LLC lists this Payroll-HCM & Client Representative opportunity in warrendale, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position: HCM/Payroll & Client Representative
What You’ll Do:
Serve as the primary point of contact for clients, providing top-tier support via phone and email
Troubleshoot and resolve payroll and system-related issues in our HCM platform (PrismHR)
Guide clients through payroll processing, tax filing, and compliance questions
Ensure timely and accurate payroll submissions (including new hires, terminations, deductions, garnishments, etc.)
Generate and maintain reports for internal and client-facing use
Import and manipulate client data with precision
Meet company response and resolution timelines
Collaborate with internal teams to escalate and resolve complex client issues
Participate in client meetings and contribute to relationship-building activities
Who You Are:
A client-focused professional with 3–5 years of payroll experience
Proficient in Microsoft Word and Excel
A problem-solver with strong communication skills (written and verbal)
Detail-driven, deadline-conscious, and capable of managing multiple client expectations
Self-motivated with a strong sense of initiative and follow-through
Comfortable working in a dynamic, team-oriented environment
Bonus Points For:
Experience with report writing tools and general ledger functions
Familiarity with 401(k) plan administration
Knowledge of PrismHR or similar HCM systems
Ability to work flexible hours, if needed
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Paid Holidays
Sick Leave
Vacation
401(k) Retirement Plan
Why PPS?
Be part of a growing, locally rooted company with a national footprint
Join a team that values you as a person—not just as an employee
Contribute to meaningful work that helps businesses thrive
Enjoy a collaborative environment where your voice is heard and your efforts are recognized
This is an onsite position in the Warrendale location
Apply today and discover what it means to be part of the PPS family.
Worksite address
warrendale, PA, 15096, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.