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Job description
PBX OperatorThe PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The department is staffed 24/7, providing continuous support to clinical operations, security, and patient services. With a focus on professionalism, excellent customer service, and attention to detail, PBX/Switchboard contributes significantly to the smooth, safe, and efficient functioning of the organization.PRNJob Description:Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner.Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner.Provide information to walk-up visitors and patients in a courteous and professional manner.Requirements:High school diploma or equivalentOne year customer service experienceBenefits: PRNPreventive PlanRetirement PlansIf you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!Baptist Health is an Equal Employment Opportunity employer.
Worksite address
lexington, KY, 40507, US
Who can apply
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