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Job description
U.S. Bank Career OpportunityAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionResponsible for demonstrating excellent customer service in accordance with the U.S. Bank customer service expectations. Works a specified schedule (less than 20 hours per week) during peak business times in a branch. Accountable for sales and service activities in all Consumer Banking branch locations (Metro, Community, and In-Store On-Site). Responsible for assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services. Utilizes the Customer Engagement Cycle to profile customers and identify opportunities. Bilingual Peak Time Relationship Bankers perform these responsibilities in the languages deemed essential within a particular branch or community.Required Qualifications:National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit recordOne or more years of related banking experience or commensurate training in sales and customer service experienceBilingualHigh School Diploma or equivalentDesired Qualifications:Comprehensive knowledge of all applicable bank and branch policies, procedures and support systemsDemonstrates a proven commitment to a unified customer experience by providing excellent customer service and models skills consistent with U.S. Bank's Core ValuesKnowledge of retail product philosophy, policy, procedures, documentation and systemsComprehensive knowledge of all retail products and servicesEffective interpersonal skills, selling and referral skillsStrong mathematical, problem solving and negotiation skillsStrong verbal and written communication skillsLocation Expectation:This role requires working from a U.S. Bank location for all scheduled work days.If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.Benefits:Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.Pay Range: $20.25 - 24.75
Worksite address
greeley, CO, 80631, US
Who can apply
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