About this opportunity
Oakland Community Health Network lists this Peer Support Specialist - PART TIME (CSU) opportunity in pontiac, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Summary
This position supports clients during their stay at the Resource and Crisis Center by providing compassionate care, de-escalation, and coordination of services.
The role includes developing discharge and safety plans, offering follow-up support, and connecting clients to community resources. The specialist collaborates with the interdisciplinary team, maintains accurate documentation, and upholds confidentiality and professional standards.
Schedule: This is a part time position working 1 12-hour shift per week, including every other weekend (Saturday and Sunday).
As a 24/7 facility, both day and night shifts are available:
Day Shift: 7:00 AM – 7:30 PM
Night Shift: 7:00 PM – 7:30 AM Please note a current Peer Support Specialist Certification is required for this role.
Essential Functions
Engage and collaborate with clients presenting for care at the Resource and Crisis Center
Provide continuity of care throughout the client's stay, including discharge planning and post-discharge follow-up
Encourage client participation in the care process, communicating clearly about available options and aligning with client preferences whenever possible
Function as an integral member of the interdisciplinary care team to maximize client outcomes
Welcome clients to the Crisis Center, establishing a safe and supportive environment
De-escalate crises while interacting with clients with dignity and respect
Provide referrals and connect clients to preferred community services
Collaborate with clients to create and implement safety plans
Assist clients in accessing services and navigating barriers post-discharge
Share lived experience when appropriate to support client engagement
Assist clients in understanding and managing their symptoms
Support connections to self-help groups when appropriate
Maintain strict confidentiality at all times
Participate in clinical supervision, staff meetings, and crisis debriefings
Advocate for client needs, rights, and preferences
Complete all required electronic and paper documentation accurately and timely
Perform additional duties as assigned
Job Requirements & Qualifications
Education
High school diploma or GED required
Associate degree or higher preferred
Certifications & Training
MDHHS Certified Peer Support Specialist required
Experience
Minimum of two (2) years of experience in mental health, substance use treatment, or crisis services in a hospital or community setting
Familiarity with community resources for mental health and substance use treatment
Skills & Competencies
Ability to work independently and collaboratively
Strong organizational and time-management skills
Effective problem-solving and critical thinking skills
Ability to remain calm and focused under pressure
Strong interpersonal and communication skills
Accurate documentation and record-keeping
Knowledge Requirements
HIPAA compliance
Microsoft 365
Recipient Rights
Mental Health Code
Medicaid Manual
Regulatory compliance standards
Core Competencies
Integrity / Building Trust: Demonstrates ethical behavior and alignment with organizational values
Customer Focus: Prioritizes client needs and builds strong relationships
Continuous Learning: Actively seeks opportunities for growth and applies new knowledge
Work Standards: Maintains accountability and high performance expectations
Communication: Clearly conveys information in a way that engages and informs others
Additional Information
Work is performed primarily in a crisis center environment
Must be available for meetings or events outside standard business hours, as needed
Must be able to meet the physical requirements of the position, with or without reasonable accommodation
Equal Opportunity Statement
Oakland Community Health Network is committed to building a diverse, inclusive, and equitable workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds to apply.
Worksite address
pontiac, MI, 48340, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.