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Job description
Administrative Assistant II (Administrative Operations Specialist)The Administrative Assistant II (Administrative Operations Specialist) supports critical administrative and operational functions at Pennwood Cyber Charter School. This role ensures accurate student records management, enrollment compliance, and operational workflows that support students, families, school districts, and internal teams.This position may be assigned a primary functional focus area based on team needs, including Student Records Operations or Compliance & Data Support. Regardless of focus, all team members contribute to shared administrative processes and school operations.Core Responsibilities (All Administrative Assistant II Roles)Student Records & Enrollment OperationsProcess student records requests (manual and automated)Receive, review, and upload student records into internal systemsMonitor and pursue missing or incomplete recordsManage CNF processes (new enrollments; March/November cycles)Send records to receiving schoolsProcess student withdrawalsGenerate enrollment verification lettersOffice Operations & SupportManage incoming main office phone callsOpen, sort, and distribute mailSupport staff and family inquiriesAssist with staff swag bags and materialsMaintain office inventory and suppliesData Accuracy & ComplianceMaintain accurate student data across systemsSupport compliance with PDE regulations and internal processesAssist with documentation and audit readinessFunctional Focus AreasTrack 1: Student Records & Enrollment SpecialistLead student records lifecycle management (request ? receipt ? upload ? transfer)Manage CNF processes across enrollment cyclesSupport enrollment documentation workflowsCoordinate with districts for records and enrollment verificationTrack 2: Compliance & Data Operations SpecialistServe as primary support for COA IA tickets and invoice repairsProcess Change of Address and Change of Phone Number requests (IA tickets)Serve as primary support for MKV (McKinney-Vento) student casesManage and process high school transcriptsSupport compliance-related data updates and correctionsAssist with finance-related workflows tied to student data accuracySuccess CriteriaSuccess in this role is defined by:Timely and accurate processing of student records and compliance tasksStrong data accuracy with minimal errorsEffective management of high-volume workflowsResponsiveness to internal and external stakeholdersConsistent adherence to compliance requirementsAbility to flex between responsibilities based on operational needsQualificationsRequiredHigh school diploma or equivalent2+ years of administrative or data-focused experienceStrong attention to detail and organizational skillsAbility to manage multiple workflows simultaneouslyStrong communication and customer service skillsProficiency in Google Workspace or Microsoft OfficePreferredExperience in a school or virtual education environmentFamiliarity with SIS systems and enrollment processesKnowledge of Pennsylvania compliance requirements (Act 47, residency, enrollment)Work Environment & ScopeOffice location in York, PA, with possible hybrid or remote opportunitiesHigh-volume, deadline-driven work environmentStructured workflows with moderate independent responsibilityRole may shift focus areas based on enrollment cycles and operational demandsEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
york, PA, 17402, US
Who can apply
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