About this opportunity
Accor lists this People & Culture Manager opportunity in boyes hot springs, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Sonoma Mission Inn & Spa
Fairmont Sonoma Mission Inn & Spa is an elegant Spanish mission-style resort renowned for its historic charm, naturally heated geothermal mineral springs, and world-class spa experiences in the heart of California's Wine Country. Blending timeless luxury with authentic Sonoma hospitality, we make special happen for our guests while fostering a workplace where colleagues are empowered to grow, collaborate, and build rewarding careers in luxury hospitality.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We invite you to join the People & Culture team at Fairmont Sonoma Mission Inn & Spa as our new People & Culture Manager. In this leadership role, you will help shape a culture defined by authenticity, care, and excellence, partnering with leaders across the resort to attract, develop, and engage exceptional talent. You will support key People & Culture initiatives, foster meaningful colleague experiences, and contribute to an environment where every colleague feels valued, inspired, and empowered to make special happen.
Key Responsibilities:
Manage employee relations, compensation and benefits, recognition programs, health & safety, and colleague wellness initiatives, ensuring alignment with hotel values and operational priorities
Partner with leaders across the hotel to support People & Culture initiatives that enhance colleague engagement, retention, and overall workplace experience
Provide guidance to leaders on the interpretation and application of HR policies, procedures, and Collective Bargaining Agreements, ensuring fair, consistent, and compliant practices
Support leaders in addressing workplace concerns, performance management, and colleague relations matters
Support recruitment and talent acquisition efforts by partnering with hiring managers throughout the full recruitment and onboarding process
Administer colleague benefits programs and support workplace safety initiatives, ensuring compliance with company policies and regulatory requirements
Oversee Leaves of Absence administration, maintaining accuracy and compliance with applicable legislation and company policies
Coordinate and facilitate training programs related to compliance, professional development, service excellence, and colleague engagement
Plan and execute colleague recognition programs, special events, and People & Culture initiatives that strengthen workplace culture and colleague connection
Foster a positive, inclusive, and engaging work environment built on communication, trust, respect, and collaboration
Support the day-to-day operations of the People & Culture office and provide leadership and guidance to People & Culture team members as required
Maintain accurate employee records and HR documentation in accordance with company standards and legal requirements
Uphold all department policies, procedures, and service standards
Follow all health and safety policies and procedures
Perform other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Previous Human Resources experience or progressive leadership experience in a hotel, resort, or luxury hospitality environment required
Bilingual in Spanish and English preferred, with the ability to communicate effectively both verbally and in writing
Strong interpersonal skills with the ability to build relationships, establish trust, and influence at all levels of the organization
Proven ability to manage employee relations matters with professionalism, discretion, and sound judgment
Strong organizational and time-management skills, with the ability to prioritize multiple responsibilities in a fast-paced environment
Experience working in a unionized environment and interpreting Collective Bargaining Agreements preferred
Solid understanding of Federal, State, and local employment laws and regulations
Solutions-oriented mindset with strong problem-solving skills and a commitment to delivering an exceptional colleague experience
Passion for developing people, fostering engagement, and promoting a positive workplace culture
University/College degree in Human Resources, Hospitality Management, Business Administration, or a related field preferred
Salary Range:
$82,000 - $99,000
Additional Information
complimentary upgrades
extended stays
discounted stays across Fairmont & Raffles properties
special dining and wellness discounts
added luxuries to enhance your experience
flexible and competitive healthcare plans designed to meet the unique needs of you and your family, effective the first of the month following 30 days of employment
a 401(k) retirement savings plan with a 100% match on the first 4% of employee contributions
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the recruitment process
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Worksite address
boyes hot springs, CA, 95416, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.