Per Diem Emergency Department Patient Access Registrar

Job description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.    

Do you have the skills to fill this role Read the complete details below, and make your application today.

Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

Location:  4747 Arapahoe Ave, Boulder CO. 80303

Primary Responsibilities:

Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information

Verifies insurance coverage, benefits and creates price estimates, reverifications as needed

Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations

Responsible for collecting data directly from patients and referring provider offices to confirm for patient services prior to hospital discharge

Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner

Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary

Maintains up-to-date knowledge of specific registration requirements for all areas, specifically the Emergency Department and other areas, including but not limited to: Main Admitting, OP Registration, and Maternity units

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED

1+ years of customer service experience in a hospital, office setting, customer service setting or phone support role

Ability to work onsite at 4747 Arapahoe Ave, Boulder CO. 80303 in an emergency department setting

Ability to work on a Per Diem basis including overnight and weekend shifts

Must be 18 years of age OR older 

Preferred Qualifications:

Experience with Microsoft Office products

Experience working with electronic medical records such as Epic

Experience in a Hospital Patient Registration Department, Physician office or any medical setting

Experience in insurance reimbursement and financial verification

Experience in requesting and processing financial payments

Working knowledge of medical terminology

Understanding of insurance policies and procedures

Ability to perform basic mathematics for financial payments

Soft Skills:

Strong interpersonal, communication and customer service skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline:  This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. xhmxlyz Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Worksite address

boulder, CO, 80309, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.