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Job description
Medical Office AssociateThe Medical Office Associate is the first point of contact for patients and caregivers and is responsible for providing excellent customer service. The MOA greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks.Job Duties and ResponsibilitiesGreet, register, instruct, and provide general assistance to patientsObtain demographic and financial information and enter into computer systemVerify insurance eligibility and relay relevant information on payment policies and billing/collection processesDetermine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawerCommunicate with primary care providers, specialists and insurance carriers per patient requestAnswer telephone, take messages and return voicemailsOffer compassionate support to patients and their caregivers during the time of their urgent medical needMust be available to work evenings and weekends, be willing to travel to other sites, willing to travel in inclement weatherWilling to maintain all certifications relevant to the roleAll other duties as assigned by Practice Operations Manager or Practice AdministratorPer Diem Compensation:NJ Sick Time401k through Voya, company match availability after 1 year of service and 1000 hours worked1.5x pay on company recognized holidaysHourly range listed belowRequirementsMedical billing/medical receptionist experience preferredBasic computer skills, experience with EPIC and Solv preferredDetail oriented and excellent data entryExceptional customer service and phone etiquetteAbility to maintain professionalism and provide quality care in a fast-paced, public environmentCertificationsMust be BLS certified through the American Heart Association within 90 days of hire
Worksite address
cedar knolls, NJ, 07927, US
Who can apply
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