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Albertsons Company

Person In Charge (PIC)

alexandria, LA

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Job description

Job Opportunity at Albertsons CompaniesAre you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.Position PurposeThe Person In Charge (PIC) is responsible for overseeing store operations in the absence of the Store Director, Assistant Store Director, or other designated store leadership. This position ensures exceptional customer service, operational execution, regulatory compliance, and associate support while maintaining a safe, productive, and customer-focused environment.Key Responsibilities Leadership & Store OversightAssume responsibility for store operations during assigned shifts.Serve as the primary management representative on duty.Provide leadership, guidance, and direction to associates across all departments.Support department leaders in achieving operational and service goals.Address operational issues and make timely decisions to ensure business continuity.Communicate store priorities and expectations to associates.Customer ServiceEnsure a positive shopping experience for customers.Respond to and resolve customer concerns professionally and promptly.Promote a customer-first culture throughout the store.Monitor service levels and take corrective action when necessary.Support customer recovery efforts and maintain strong community relations.Operational ExcellenceMonitor store conditions to ensure cleanliness, safety, and merchandising standards are maintained.Conduct store walks and identify opportunities for improvement.Verify department readiness, staffing coverage, and operational compliance.Support execution of promotions, seasonal programs, and corporate initiatives.Ensure opening, closing, and shift transition procedures are completed accurately.Safety & ComplianceEnsure compliance with company policies, food safety standards, and regulatory requirements.Monitor adherence to safety procedures and emergency response protocols.Address and document incidents, accidents, and safety concerns as required.Ensure proper cash-handling procedures and loss prevention practices are followed.Maintain audit readiness and support corrective action plans when necessary.Team Support & DevelopmentCoach associates on customer service, productivity, and company expectations.Assist with onboarding and training of new associates.Encourage teamwork and create a positive work environment.Recognize and reinforce strong performance.Support leadership with associate concerns and conflict resolution.Financial StewardshipProtect company assets through effective loss prevention practices.Monitor labor usage and support efficient scheduling execution.Assist with inventory control and shrink reduction efforts.Ensure proper handling of store funds and operational resources.We also provide a variety of benefits including:Competitive wages paid weeklyAccess to up to 50% of your earned wages before payday, via our partnership with StreamAssociate discountsHealth and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI BenefitsLeaders invested in your training, career growth and developmentAn inclusive work environment with talented colleagues who reflect the communities we serveA copy of the full job description can be made available to you.Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (option #4).

Worksite address

alexandria, LA, 71301, US

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