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Job description
Personal Lines Team LeadAs the Personal Lines Team Lead, your mission is to inspire and lead a dedicated team towards delivering outrageously helpful customer service, driving revenue growth, and ensuring operational excellence in the personal lines insurance department.Join Thrive Insurance – Where Excellence Meets Opportunity!Empower Your Career as a Personal Lines Team LeadAt Thrive Insurance, we're dedicated to building the best environment for high performers, where excellence is the standard and opportunities for growth are boundless. Our commitment to innovation, customer-centricity, and cultivating top talent sets us apart, and we're seeking a dynamic Personal Lines Team Lead to join our team and help us create an exceptional workplace.The Results You'll Generate:- Enhance Customer Satisfaction: Maintain a minimum customer retention rate of 92% by fostering loyalty through exceptional service.- Increase Sales and Revenue: Drive a 20% increase in personal lines insurance sales revenue, identifying cross-selling opportunities.- Improve Operational Efficiency and Compliance: Reduce errors and omissions by 25% through streamlined processes and strict adherence to industry regulations.Skills, Attributes, and Responsibilities:Skills:- Insurance Industry Expertise- Customer Service Excellence- Sales and Cross-Selling- Leadership and Team Management- Analytical Skills- Problem-Solving- Regulatory Compliance- Risk Assessment- Technology Proficiency- Communication Skills- Time Management- Adaptability and LearningAttributes:- Positivity- Togetherness- High Personal Standards- Empathy- Adaptability- Accountability- Resilience- Detail-Oriented- Customer-Centric Approach- Integrity- InnovationResponsibilities:- Lead and develop the personal lines insurance team.- Build and maintain strong customer relationships.- Develop and execute sales strategies.- Streamline operational processes and ensure compliance.- Analyze data and provide data-driven insights.- Stay updated on industry trends and regulations.Are You Ready for the Challenge?If you're an ambitious leader who thrives in a dynamic and customer-centric environment and wants to contribute to building the best environment for high performers, we challenge you to take the next step in your career and join Thrive Insurance. Make a significant impact, grow professionally, and be a part of a team that's transforming the insurance industry.Salary: $60,000 - $65,000 per year
Worksite address
oklahoma city, OK, 73101, US
Who can apply
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