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Partnership Employment

Personal Lines Account Manager

worcester county, MA

Check who can apply and the requirements below before continuing.

About this opportunity

Partnership Employment lists this Personal Lines Account Manager opportunity in worcester county, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Personal Lines Account Manager

Worcester Area | Hybrid

A growing independent insurance agency in the Worcester area is looking to add an experienced Personal Lines Account Manager to its team.

This is a strong opportunity for someone who enjoys managing client relationships, providing thoughtful coverage guidance, and working in an environment with solid internal support. The agency has invested heavily in systems and resources so Account Managers can focus on clients rather than getting buried in administrative work.

The team offers a professional but down-to-earth culture, a hybrid schedule, strong benefits, and a work environment where employees are not expected to stay late or take work home.

Responsibilities

Manage and service a book of Personal Lines accounts

Handle homeowners, auto, umbrella, condo, renters, and related personal insurance products

Process policy changes, endorsements, renewals, and billing inquiries

Review coverage and provide appropriate recommendations to clients

Assist with quoting, remarketing, and carrier communication

Support claims reporting and follow-up

Maintain accurate documentation within the agency management system

Work closely with producers and internal support staff to ensure strong client service

Qualifications

2+ years of Personal Lines insurance experience

Independent agency experience strongly preferred

Active Property & Casualty license preferred

Strong knowledge of Personal Lines products and coverage

Excellent communication and client-service skills

Strong attention to detail and ability to manage multiple priorities

Experience with an agency management system

Nexsure experience is a plus

Compensation & Benefits

$65K-$75K base salary, depending on experience

Hybrid schedule

3 weeks vacation

Employer-paid portion of health benefits

401(k) match

Strong internal support and modern systems

Long-term growth opportunity with a stable, expanding agency

This role is ideal for someone who wants to join a well-established team, work with a strong client base, and build a long-term career with an agency that continues to grow.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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