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Job description
Publicis Health Media is seeking a Director of Customer Experience to lead customer-centric strategies across assigned brands, shaping journeys for HCP and DTC audiences. You will mentor strategists and collaborate with Planning, Analytics, Media, Data, Creative, and Client teams to drive integrated CX initiatives.
The role requires 8+ years in CX/strategy within pharmaceutical marketing, strong storytelling, and the ability to present recommendations to clients with confidence.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.