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Poole's Pharmacy Care

Pharmacist Manager of Poole's Pharmacy Care in Greenville, KY

greenville, KY

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Job description

Experience Required

nExperience preferred but not mandatory

nMinimum Education Required

nBachelor's Degree

nLicense(s) Required

nKentucky Pharmacist License

nExpected Start Date

n09/15/2026

nCompensation

n$

nHours Per Week

n43.5

nNumber Of Positions

n1

nWork Schedule and Shift Requirements

n8:30am to 5:30pm Mon-Friday, 9am to 2pm Saturday, Closed Sunday, Off one whole day one week then off Saturday the next week

nJob Description

nTeam Management:

nnnHold all employees accountable to accomplish work product and attain company goals

n

nnDry erase board or digital board for employee assignments (work stations)

n

nnSetting the example of:

n

n na. how quickly staff answers the phone

nb. how quickly staff waits on customers

nc. work ethic

nd. cleanliness and organization of store

nnBe an example of, promote and protect a positive work culture

n nStrategic Work:

nnOversees

n na. Proper storage of medications

nb. Prescription data input

nc. Prescription filling

nd. Prescription drug purchasing and inventory

ne. Necessary legal documentation of filling prescriptions

nf. Proper transactions of medications and OTC merchandise

nnSuggest improvements in

n na. Workflow

nb. Customer Service

nc. Marketing

nd. Pharmacy systems

ne. Scope of practice innovations

nf. Pharmacist utilization

ng. Technicians and other staff utilization

nnMaintain positive and professional relationships, interactions and communications with

n na. Prescribers and their staff

nb. Vendors

nc. Customers

nd. Staff Team Members

ne. Ownership and administrative staff

nnExpected to Meet all of our Performance Goals

n na. CMR Completion Rate (100%) on Outcomes. There is no reason for missing CMR’s.

nb. TIP’s Completion Rate on Outcomes (greater than 80%)

nc. Equipp Regular Medicare Performance Measures (CMS Star Measures)

ni. Cholesterol PDC (greater than 94.5%)

nii. Diabetic PDC (greater than 94.1%)

niii. RASA PDC (greater than 95%)

niv. Statin use in Diabetics (greater than 90%)

nd. Equipp Humana Performance Measures (above the 75th percentile)

ni. Cholesterol PDC (greater than 94.5%)

nii. Diabetic PDC (greater than 94.1%)

niii. RASA PDC (greater than 95%)

ne. MedSync fill percentage (60% or greater)

nf. Rx Inventory Turnover Ratio (17 or greater)

nWork Listing:

nnnCommunicates with physicians and other medical personnel

n

nnBe the patient’s pharmaceutical advocate

n

nnRecommend alternative pharmaceutical therapy and nutritional supplements when appropriate

n

nnPerforms final check on all prescriptions

n

nnCounsels patients on the appropriate use of their medications on every new prescription

n

nnTeaches patients on the appropriate use of medical devices

n

nnAssist other personnel with third party formulary challenges and prior-authorizations

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nnSchedule staffing for optimal coverage

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nnResponsible for yearly evaluations of their store personnel

n

nnAdvises and trains staff on DEA regulations and laws concerning all handling of controlled substances and documentation.

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nnAdvises customers in the store or over the phone relating to their over-the-counter products, nutritional supplements, medical devices and prescription needs

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nnAdvises technicians on pharmacy operations according to pharmacy law

n

nnOn a daily basis:

n

n na. Conducts all complete medication reviews as requested by patients and by insurances in OutcomesMTM

nb. Works with Pharmacy Technician Staff to complete Targeted Intervention Program claims in OutcomesMTM

nc. Works with Pharmacy Technician Staff to work the Equipp and Humana/Equipp outliers to attain our performance goals. Utilize spreadsheets to evaluate patient compliance.

nnnLog into the Pharmacy System to check patient messages, respond to assignments, make sure MedSync is performed and kept current at all times.

n

nnConduct community classes or marketing functions as necessary to promote your professional reputation and Poole’s Pharmacy Care

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nnFollow pharmacy procedure to administer immunizations

n

nnOversees ordering, storage and dispensing of prescription drugs with emphasis on following all laws and regulations. Utilize our secondary wholesalers to help with shorts and finding better deals on drugs that we’re losing on reimbursement.

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nnOverseeing personnel to ensure the proper opening and secure closing of facilities, the secure and proper handling of the money and daily receipts, the daily reports performed, daily computer backup performed.

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nnMaintain customer and prescriber awareness of unique products & services, especially prescription compounding and durable medical equipment.

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nnProvide input and assistance with the pharmacy inventory control with diligent attention to appropriate and responsible product replenishment and turnover. Practice just in time ordering for MedSync.

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nnProvide input and assistance to any and all members of the organization toward the achievement of the pharmacy’s customer satisfaction and profitability goals.

n

nnFoster an environment of team success and positive super culture.

n

nnProvide Clinical Pharmacy Services to patients in various areas, including therapeutic drug monitoring, nutritional support, point of care testing, medication therapy management, and immunizations.

n

nnDisplay competency with SOAP note documentation for the support of medical billing using PioneerRx to document eCare plans.

n

nnAssign, educate, train and supervise the work of support personnel including staff pharmacists, pharmacy technicians, clerks, interns, and students.

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nnMonitor Third Party and customer accounts receivable.

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nnComplete all necessary compliance requirements each year and adhere to HIPAA and FWA guidelines pertaining to patients and business information.

n

nnMaintain and oversee all the systemic processes put in place by the company (as written in the Employee Handbook). Suggest improvements & note concerns in all vital areas of the business.

n

nnOrchestrate through planning and time management all the responsibilities within this position and handle unexpected situations, changes, deadlines, and goals while maintaining a harmonious work atmosphere.

n

nnKnow and understand what it takes for a patient driven business to be profitable. Be able to grow the business and clinical services by implementing strategies as directed by the owner.

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nnIncrease sales and average order size by means of suggestive-selling through education such as nutrient depletion and consultation in addition to offering unique or promotional sale items.

n

nnInform management of any pricing issues or potential sale/marketing leads that could enhance profitability.

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nnCommunicate to patients in a timely manner all issues regarding their prescription - keeping them updated on status to manage expectations of patient. Inform them of issues with their prescriptions to prevent extra trips to the pharmacy.

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nnEnsure all prescriptions are filled accurately and legally

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nnEnsure all communications are confidential, courteous, professional and timely

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nnEnsure the patient’s satisfaction with the services rendered within the scope of our economic, ethical and legal parameters

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nnAspire to practice at the top of your education and license.

n

nnBe conscious of concentrating efforts on work or functions that only a pharmacist is able to perform, minimizing time spent doing work that other personnel should and could be doing. Use sound judgement in delegating duties to each employee to make your job easier and improving the workflow of the pharmacy. Always be willing to help out whenever required to meet the customer’s needs but return, when possible, back to the functions that only a pharmacist can perform.

n

n nADDITIONAL RESPONSIBILITIES:

nPerform other related duties as assigned such as adhering to new required laws and regulations or providing new clinical services to our patients.

nPHYSICAL REQUIREMENTS:

n*Able to stand and sit for long periods of time as well as being able to bend, squat and reach.

n*Able to lift and carry a minimum of 30 pounds and exhibit manual dexterity to perform job duties.

nCompany-Wide Standards

nnnAll work will be performed accurately and in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates.

n

nnAll work will be performed according to company policies and standards inherent in all position statements, the company policies and procedures, and the employee handbook.

n

nnClient and company information will be held as strictly confidential within and outside the company.

n

nnAll telephone calls, both internal and external, will be returned within one business day and within two hours whenever possible.

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nnManager will be notified of any issues to be resolved or deadlines that cannot be met.

n

nnEmployees will provide staff assistance as requested; each employee may be asked from time to time to cover other areas or departments.

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nnAll business communications, whether verbal, visual, or written, whether for internal or external use, will be professional in tone and content.

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nnPhone calls should be answered within three rings and “with a smile”.

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nnEvery person that walks in the store should be greeted within 5 seconds.

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nnPatients should be given a sincere “thank you” for their business at the end of a transaction.

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nnEmployees are expected to arrive on time, ready to clock in and ready to work at time they are scheduled.

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nnEmployees will respect each other’s time, space, and need for concentration. Socializing and interruptions must not impede workflow.

n

nnEmployees are required to attend scheduled meetings.

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nnEmployees are encouraged to recommend ideas for the improvement and be a part of the solution.

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nnFollow dress code by wearing professional attire and name badge daily

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nnFollow all and carry out all Polices and Procedures of our company as well as where they are kept in the pharmacy you work at in order to be prepared for all types of inspections.

n

nnUse training modules for every new employee or employee starting a new position.

n

nnKeep a clean and orderly work environment.

n

n na. No trash or cardboard boxes in customer sight

nb. Clean floors and dusted fixtures and shelving

nc. Daily cleaning is suggested to keep every section of our stores tidy

nJob Type

nFull time

nBenefits Offered

nPaid Time Off-Vacation Time

nSick Time Off

nLife Insurance

nDisability Insurance

nDental Benefits

nVision Benefits

nHealth Insuance

nSimple IRA Retirement

nGood work Schedule

nGreat work Atmosphere

nEqual Employment Opportunity (EEO) Employer

nYes

nAmericans with Disabilities Act (ADA) compliant

nYes

nBackground Check Required

nYes

nIndustry

nHealthcare

nPlace of Work

nOn-site

nRequisition ID

nBR549

nApplication Email

n

Worksite address

greenville, KY, 42345, US

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