About this opportunity
Animal Dermatology Group, Inc lists this Pharmacy Customer Service Representative opportunity in newport beach, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Veterinary Pharmacy Customer Service RepresentativeAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S. and manages three divisions. Our Animal Dermatology Clinic (ADC) division operates large, multi-doctor referral practices specializing in veterinary dermatology throughout the United States and internationally. ADG's Animal Dermatopathology Services (ADS) provides veterinarians with expert interpretation of animal skin biopsy specimens and our Animal Immunotherapy Services (AIS) produces oral and injectable immunotherapy for allergic pets. In addition to providing advanced, specialized care to patients and supporting general practice veterinarians, ADG participates in drug/product development, clinical trials and has the largest approved American College of Veterinary Dermatology residency training program.Animal Immunotherapy Services is seeking a veterinary Pharmacy Customer Service Representative. This individual must work cooperatively with members of the ADG management team, AIS team members and our referring veterinary clinic medical staff to provide safe, accurate and timely delivery of allergy medications to veterinarians and their clients. Under the supervision of the AIS Manager, the veterinary Pharmacy Customer Service Representative position processes new orders, updates client and veterinary information, notifies clients about order status, and maintains inventories.Essential Functions and Responsibilities of the Job:Has the ability to triage allergy vaccine requests and fill new orders accurately and efficientlyCommunicates effectively and has excellent phone skills in providing customer serviceAble to effectively use computer and client management software to accurately provide medications in a timely manner, ensure accurate billing, and update client recordsOrder and restock inventory to maximize inventory turnover, prevent out-of-stocks, and minimize expired allergensEnsures correct storage conditions for medications, checks for expired drug products and other defects, and removes them from inventoryMaintain and troubleshoot in-house processesMaintain cleanliness/organization of pharmacyRequirementsQualifications/Work Experience:1+ year(s) of experience as a veterinary receptionist and/or technicianHas knowledge of veterinary terminology, weights and measures, and pharmacy calculationsAbility to effectively communicate verbally with coworkers and clientsAbility to stand for extended periods of time, type at least 30 words per minute, lift up to 35 pounds, bend, squat, stoop and reach above and below shoulder levelWe offer:A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work weekCompetitive wagesMedical, dental, vision, short-term disability, and various voluntary benefit options401K with employer matchPaid vacationPaid holidaysUniformsDiscounts on services and medications for employee pets
Worksite address
newport beach, CA, 92660, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.