Pharmacy Department Manager

Job description

Fairfield, W Burlington Ave., Fairfield, IA

nFull time

nR

nAdditional Considerations (if any):

nProfessional License/Certification Required

nnn nAt Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

nJob Description:

nJob Title: Pharmacy Department Manager

nDepartment: Pharmacy

nFLSA: Salary

nRevision Date: 07/2026

nAbout Hy-Vee

nAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

nThe Role and Why It's Important

nThe Pharmacy Department Manager is responsible for the overall operation of the pharmacy department, driving prescription count, patient count, and profitability while delivering exceptional customer service and maintaining a strong professional image in the community. In this role, you'll lead and develop your pharmacy team, ensure compliance with all federal and state regulations, and implement cost-effective business practices that support the department's long-term growth.

nIf you are a licensed pharmacist with strong leadership skills, a passion for patient care, and the drive to build a thriving pharmacy, we'd love to have you on our team.

nWhat You'll Do

nNo two days are exactly the same, but here's what you can expect:

nnnSupervise the operation of the pharmacy department and ensure accurate prescription filling and courteous, efficient service to all customers

n

nnImprove pharmacy prescription sales, profit, patient count, and professional image through strong operational leadership

n

nnSupervise and develop pharmacy staff through proper orientation, training, PTCB certification support, objective setting, and constructive discipline while building morale, motivation, and loyalty

n

nnManage all referrals submitted by Hy-Vee retail pharmacy locations and coordinate with retail pharmacists as needed

n

nnRecruit and hire pharmacy personnel, manage budgeted payroll and scheduling, minimize overtime, and improve labor cost per prescription

n

nnRecommend and coordinate sales and promotional programs for the pharmacy department

n

nnAnalyze and recommend loss prevention procedures and ensure proper implementation of internal controls

n

nnConduct regularly scheduled inventories, check pharmacy security procedures, and perform mini audits

n

nnOversee training of pharmacy staff on the designated pharmacy point of sale system and assist in resolving questions and problems

n

nnReview pharmacy department policies, procedures, and inventory to ensure compliance with federal and state pharmacy regulations including DEA and Board of Pharmacy requirements

n

nnMonitor compliance through regular audits and verify that proper records including controlled substance records are maintained and readily available

n

nnPrepare and submit required records and reports for the company and governmental or regulatory authorities as authorized

n

nnRecommend and audit inventory levels based on prescription volume, monitor the designated inventory system, and review daily purchases

n

nnResolve customer complaints regarding service, pricing, personnel, and all aspects of pharmacy operations

n

nnBuild growth and sales through counseling customers on OTC medications and products

n

nnRepresent the company through membership and active participation in pharmaceutical professional groups and organizations

n

nnOversee nursing home accounts and delivery of medications

n

nnMaintain the confidentiality of customers' private medical information in accordance with HIPAA

n

nnAdhere to all Hy-Vee policies, store guidelines, and all statutes and regulations pertaining to pharmacy management

n

nnReport to work when scheduled and work the expected number of hours

n

n nYour Skills

nnnCommunicate effectively both orally and in writing with customers, staff, healthcare colleagues, and regulatory agencies

n

nnDemonstrate excellent interpersonal skills, especially in healthcare settings

n

nnApply in-depth knowledge of pharmacy computer applications including PIS, order management, automated dispensing, CPOE, IV compounders, packagers, bar code applications, and supply chain solutions

n

nnLead and develop a team through strong supervisory, coaching, and problem-solving skills

n

nnMaintain a high level of discretion and integrity when handling confidential patient health information

n

n nReporting Relationships

nAccountable and Reports to: Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations, and Perishables

nDirect Reports: Staff Pharmacist(s); Pharmacy Technician(s); Pharmacy Intake/Outbound Coordinator

nEducation and Experience

nnnGraduate of an accredited Pharmacy School required; Pharm.D. degree preferred

n

nnCurrent Board of Pharmacy license required

n

nnProgressively responsible experience in pharmacy and computer applications of pharmacy practice required

n

nnOver one year of related work experience required

n

n nPhysical Requirements

nnnAbility to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while verifying and processing prescriptions

n

nnAbility to verify, dispense, and counsel patients on prescriptions, and administer immunizations, in accordance with state and federal pharmacy regulations

n

nnExposure to bloodborne pathogens and sharps (needles, lancets) associated with immunization administration and pharmacy operations

n

nnAbility to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

n

n nWorking Environment

nThis role is performed in a pharmacy and store environment with frequent and prolonged periods of standing and walking throughout the shift. There is occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. This pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware that exposure may cause acute and chronic effects, and that following all pharmacy policies and procedures is essential to minimizing risk. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

nAre you ready to smile, apply today.

nEmployment is contingent upon the successful completion of a pre employment drug screen.

Worksite address

fairfield, IA, 52557, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.