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Job description
Description
nInnovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.
nWe are looking for a Pharmacy Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
nAt Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for the operation oversight and compliance of a small format pharmacy site, including; safety, quality, customer experience, budgetary, people development and operations objectives. The Pharmacy Manager will lead a small team of technicians and pharmacists, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the organization. This role will require hands-on involvement in the operation, handling tasks ranging from dispensing medications to managing the entire process of prescription fulfillment, ensuring completion from initiation to the final stage. This includes, filling, verifying and packing orders for shipment, in addition to pharmacist verifications. The Pharmacy Manager will have a strong commitment to patient safety and with high standards of service to deliver on being the earth's most customer-centric pharmacy.
n#everydaybetter
nKey job responsibilities
nnnResponsible for the overall safety, quality, performance and customer experience of the operations.
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nnManage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co-located facilities and transportation.
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nnEvaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
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nnWill set and clarify requirements and expectations for employees. Measures performance, provides feedback, and holds the team to a high bar.
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nnEducate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices
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nnDrives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their site to meet and exceed the operating plan.
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nnManaging workflow, escalations and effectively delegating across your leadership team in partnership with the Sr Pharmacy Operations Manager.
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nnStay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers
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nnCoordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Continuously monitor licensure requirements
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nnAlign policies and initiatives with requirements and demands of accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP)
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nnResponsible for the site's growth and partnering with capacity planning and facilities for all growth workforce management needs
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nnDevelops talent - Create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda. This will include all levels of the business - safety of our people, employee engagement, performance leadership, training and development, as well as talent & succession planning.
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nnImplements change and/or develop new processes as required to provide ability to better service customers, reduce cost to serve and improve contribution.
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nnMaintain the customer's profile through leveraging our PharmacyOS/Pharmacy Lite database to include appropriate current and past medical history, appropriate clinical and laboratory data, and concurrent medication (including over the counter and home remedies).
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nnOther duties as assigned.
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n nBasic Qualifications
nnnBachelor's degree in Science, or Doctor of Pharmacy in PharmD, or Doctor of Pharmacy
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nnCan Active and unrestricted Pharmacist License in all states requiring Non-resident PIC
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nnExperience with performance metrics, process improvement and Lean techniques
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nnWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays
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nnan active and unrestricted Pharmacist License in your domicile state
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nnKnowledge of pharmacy laws and federal/state regulations concerning patient care
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nnExperience with performance metrics and process improvement and Lean techniques
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nnWork flexible schedule including weekends, nights, and holidays
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nnDoctorate or Bachelor's Degree in Pharmacy
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nnStrong in oral and written communication skills with the ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize.
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nnAble to manage detail, establish root cause and be able to extract and manipulate data
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nn1 year Staff Pharmacist experience within Amazon Pharmacy (if currently an Amazon employee)
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n nPreferred Qualifications
nnnExperience with staffing lifecycle, including interviewing, hiring, performance management, and terminations
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nnExperience working in fast paced environments, and managing workload even during times of stress, or escalated activity
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nn2+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
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nnDemonstrated ability to successfully develop others into higher levels of leadership in an organization
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nnEntrepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial
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nnAn analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organizational skills.
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nnInterest in long-term career development through assignments in multiple FCs across the nation.
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n nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .
nUSA, UT, SALT LAKE CITY - 120,000.00 - 162,400.00 USD annually
Worksite address
salt lake city, UT, 84193, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.