About this opportunity
Walgreens lists this Pharmacy Manager Local Specialty opportunity in boulder, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Responsible for managing the operation of the pharmacy department and is accountable for workflow management, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of patient service (including providers and pharmaceutical and payer partners), and developing and protecting department assets.
nPatient Experience
nnnEnsures department personnel provide hospitable service and information to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
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nnResponds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience.
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n nOperations
nnnManages the operation of the pharmacy department.
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nnImproves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
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nnReports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
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nnAssures accurate and timely reporting of inventory for limited distribution drugs (LDD) when required (daily, weekly, monthly).
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nnComplies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
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nnRecommends and implements asset protection controls and procedures to identify and minimize profit loss.
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nnImproves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of patients and team members, and ensures adherence to applicable government regulations and laws.
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nnControls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
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nnAssures proper operation and maintenance of pharmacy department systems and equipment.
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nnMaintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of third-party pharmacy systems and procedures to lessen payment rejections. Resolves third-party rejection problems promptly and resubmits rejected claims for payment promptly.
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nnManages and controls Prescription Department inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.
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nnDaily Planning and Execution
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nnCoordinates and organizes pharmacy department daily schedule of activities.
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nnManages pharmacy staffing by planning for and scheduling appropriate pharmacy hours in adherence with budgeting guidelines.
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n nBusiness Performance Management
nnPrepares, submits, and files various reports and records required by the Company and various government agencies.
n nBusiness Planning
nnnWorks with the Registered Manager, Local Specialty Pharmacy to solicit third party prescription business and pursue opportunities to grow Walgreens’ Specialty businesses at the site.
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nnSpecific to Health System Pharmacy locations: Responsible for assisting the Registered Manager, Local Specialty Pharmacy by collaborating with internal strategic account management to deepen the relationship with the health system for overall growth of business at the site and within Walgreens.
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n nPeople & Performance Management
nnnImplements department organization structure through proper hiring and placement, transferring of personnel, scheduling of work, assignment of responsibility, delegation of authority, promotion of personnel, layoffs, recalls, or effectively recommending the same.
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nnMaintains and improves performance of department through the building of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate, and uses Constructive Discipline policies of Company to discipline, suspend, terminate, or effectively recommend the same. Utilizes Constructive Discipline policy to ensure compliance with state and federal laws by pharmacy department personnel.
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nnAssures EEO compliance through equity, consistency, and fairness; prevents workplace harassment; upholds the Open-Door policy assuring no retaliation; communicates openly and honestly to employees.
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nnRecommends allocation of pharmacy hours and support personnel; directs and attains payroll budget and controls use of overtime.
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nnSupervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained in all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, regularly, their obligations regarding prescription dispensing only in good faith.
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n nTraining & Personal Development
nnnDevelops department employees through orientation, training, establishment of objectives, and communication of rules.
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nnAudits own performance and recommends own objectives and standards of performance.
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nnMaintains an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into our own practices.
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n nCommunications
nnnMaintains and develops good working relationships with physicians and other health professionals. Works collaboratively, with the Registered Manager, Local Specialty Pharmacy, with internal specialty sales account managers and strategic account managers of health systems to deepen relationships to drive business growth.
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nnRecommends, plans, and administers community and professional relations programs.
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nnInforms appropriate personnel of department’s plans, programs, and operations that affect their areas, and encourages feedback from all employees to increase productivity.
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n nBasic Qualifications
nnnBS in Pharmacy or Pharm D Degree from an accredited educational institute.
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nnCurrent pharmacist license in the states within the district.
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nnAt least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
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nnExperience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
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nnHas completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
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n nAbout Walgreens
nFounded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
nPreferred Qualifications
nnnSupervisory experience planning, organizing, and directing the work of pharmacy staff, preferably at a local specialty pharmacy.
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nnAn average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file.
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nnAt least 6 months pharmacy experience with Walgreen Co.
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n nWe will consider employment of qualified applicants with arrest and conviction records.
nThis information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $130,275 - $191,209. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Worksite address
boulder, CO, 80301, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.