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Job description
Salary
Up to $120,000 / Year
Overview
Pharmacy Revenue Cycle Operations Director
Woodmark Pharmacy of New York - Williamsville, NY (Onsite)
Long-Term Care Pharmacy | Billing | A/R | Claims | Reimbursement | Revenue Cycle Management
Lead the Day-to-Day Operations Behind a High-Performing Pharmacy Revenue Cycle.
Woodmark Pharmacy of New York is seeking an experienced revenue cycle professional to lead our billing, accounts receivable, reimbursement, and claims operations within our long‑term care pharmacy business.
This is a highly operational leadership role ideal for someone with strong hands‑on experience in:
revenue cycle workflows
claims management
A/R oversight
collections
reimbursement operations
pharmacy billing
and team leadership
We are open to experienced Managers, Supervisors, Analysts, or Revenue Cycle leaders ready to step into a broader leadership role.
The ideal candidate understands how to improve workflow efficiency, hold teams accountable, troubleshoot billing/reimbursement issues, and maintain operational discipline in a fast‑paced healthcare environment.
What We’re Really Looking For:
Strong Revenue Cycle Management experience
Operationally hands‑on leadership style
Experience overseeing billing/A/R workflows
Understanding of claims resolution and reimbursement processes
Team leadership and accountability experience
Someone comfortable rolling up their sleeves and improving processes
Pharmacy, healthcare, or long‑term care billing background
This is NOT a purely strategic or executive oversight role. This is a visible, working operational leadership position.
Work Environment:
Our revenue cycle and billing operations are highly collaborative and centralized fully onsite in Williamsville, NY. This leader is expected to:
work closely with the billing team
support workflow management
troubleshoot operational issues
and maintain visible departmental leadership
Local Buffalo/WNY market familiarity is strongly preferred.
Why Woodmark Pharmacy?
Stable, established healthcare organization
High‑impact operational leadership opportunity
Ability to directly influence workflow performance and reimbursement outcomes
Opportunity to step into a growing leadership role with meaningful responsibility
If you have strong revenue cycle experience and enjoy improving operational performance, workflow accountability, and billing accuracy—Connect with us today!
Responsibilities
What You’ll Lead - As Director, you will have full ownership of pharmacy billing operations and revenue cycle performance, including:
Revenue Cycle & Billing Operations
Oversee all billing functions, including invoicing, month‑end close, credit processing, and variance reconciliation
Ensure accuracy, timeliness, and compliance across all revenue cycle activities
Drive process improvement and operational efficiency
Accounts Receivable & Financial Performance
Lead A/R strategy, collections performance, and cash application processesPartner with accounting and treasury to ensure accurate financial reporting
Monitor and manage key revenue cycle KPIs
Audit, Compliance & Controls
Serve as primary liaison for internal and external audits
Ensure strong internal controls and audit readiness
Partner with accounting on audit findings, reserves, and reporting
Pricing & Systems Oversight
Oversee pricing administration across pharmacy systems
Maintain relationships with third‑party pricing tools and vendors
Ensure data accuracy through QA processes and controls
Leadership & Team Development
Lead and develop a team including: Billing Manager
A/R Revenue Cycle Manager
Quality Assurance Specialist
Establish clear expectations, accountability, and performance standards
Build a disciplined, high‑performing revenue cycle team
From
Up to
Qualifications
Director of Pharmacy Revenue Cycle - Qualifications:
Bachelor’s degree in Accounting, Finance, or Business Administration
At least 5 years of progressive experience in revenue cycle management, preferably within healthcare or pharmacy services
A minimum of 3 years in a leadership role managing direct reports
Strong experience in collections, invoicing, and reconciliation
Advanced Microsoft Excel skills, including proficiency with complex formulas, data manipulation, and multi‑criteria analysis
Excellent communication and collaboration skills, including experience working with remote teams and using digital collaboration tools
Preferred Qualifications:
Healthcare or long‑term care pharmacy experience
Familiarity with third‑party pricing tools and pharmacy dispensing systems
Experience managing internal audits or working closely with auditors
EOE Statement
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.