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Job description
Phlebotomist
At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!
Position Overview
A Phlebotomist screens and collects whole blood from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance with departmental SOPs and regulatory standards. This role also screens and collects automated red blood cells/double red blood cells and plasma products by means of an automated collection system. This role continually observes the donor for potential problems and provides post-phlebotomy care for all donors. A Phlebotomist performs daily quality control and is responsible for completion of all paperwork (such as run sheet, QC sheet, weekly maintenance log, malfunction forms, and device logs), in accordance with SOPs and regulatory standards.
A Phlebotomist must have excellent customer service skills and a presentable appearance. This role must be able to work varied hours including working some weekends. While not desirable and is avoided, when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours' notice.
Essential Functions
Donor Scheduling:
Performs onsite recruitment for automated donors whenever the schedule is not full
Performs onsite recruitment for whole blood collections whenever donor flow is slow
Donor Eligibility:
Screens prospective donors through medical history, mini physical, and testing results
Donor Collection:
Performs the donor health history and physical assessment according to current standard operating procedures
Selects proper material for blood collection
Performs venipuncture on eligible donors
Sets up and primes automated collection system for automated procedures
Chooses appropriate collection procedure based on donor restraints and inventory needs
Strips, seals, and packs units for transport/storage
Administers post-phlebotomy care
Provides supportive care and documentation for donor reactions
Keeps donor area stocked with required materials/equipment needed to adequately screen and collect donors
Quality Assurance:
Performs blood collection according to SOP, FDA regulations, and AABB standards
Performs and documents quality control for designated blood collection equipment
Tags and reports defective equipment per SOP and if required, pulls defective equipment from service
Ensures all paperwork/entries associated with the blood drive are complete and accurate
Leadership/Teamwork:
May be eligible for Charge Tech/Team Leader assignment with supporting scorecard metrics and/or commensurate experience
In absence of Charge Tech/Team Leader, ensures all associated paperwork is reviewed for completeness and accuracy
In absence of Charge Tech/Team Leader, reports any disciplinary problems unable to resolve to appropriate Manager
Works with recruitment team to make each drive a success
Organizes and operates (to include driving) Donor Services vehicles to include box trucks, TBC company cars/vans, and mobiles where applicable
Customer Service:
Greets each donor and/or donor contact in friendly, professional manner
Post collection, thanks each donor in appreciative manner
Provides environment throughout blood drive in which the donor and/or donor contacts feel comfortable and important
Always maintains professional appearance and attitude
Miscellaneous:
Participates in company sponsored blood drives and other special events
Other duties as assigned or required
Minimum Qualifications
High School Diploma or GED
National Phlebotomy certification preferred or two or more years of Phlebotomy experience required.
Valid Driver's License with no major infractions and dependable transportation
Excellent customer services skills
Ability to read, understand, and follow written and verbal instructions
Ability to follow SOP in a heavily FDA regulated environment
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
Ability to work with all levels and in a diverse work environment
Ability to establish and maintain effective working relationships with staff, management, and peers
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting and/or pulling/pushing up to 50 pounds
Standing or walking for an extended period of time
Bending and twisting
Equal Opportunity Employer Veterans/Disabled
Worksite address
fayetteville, NC, 28305, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.