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Job description
Patient Services Representative I
Pay Range: $17.00hr - $21.00hr
Job Overview:
The Patient Services Representative I (PSR I) represents the face of the organization to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The candidate draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The successful candidate has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The candidate will demonstrate leadership behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
Responsibilities:
Under the direction of the area supervisor, the candidate will perform daily activities accurately and on time.
The candidate will maintain a safe and professional environment.
The successful candidate performs with confidence both the forensic and clinical specimen collection and processing duties following established practices and procedures.
The candidate maintains required records and documentation.
The candidate demonstrates organizational commitment and promotes a positive image to patients, the public, and the organization.
Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric patients.
Flexibility and availability based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Education:
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred.
Work Experience:
Minimum of 6 months experience.
1+ years of phlebotomy experience preferred.
Customer service experience in a retail or service environment preferred.
Keyboard and data entry experience is required.
Worksite address
new milford, CT, 06776, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.