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Ohio Gastroenterology Group, Inc.

Physician Support Specialist

dublin, OH

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Job description

Position SummaryProvide clerical and health related assistance to physicians and assist with general office & patient needs during business hours. Maintains timely follow up of any physician orders/instructions and patient inquiries.Essential Key ResponsibilitiesReview physician schedule (office, hospital, and ASC schedule); advise manager of questionable appointments; should help to maximize physician schedule to ensure efficiency. Schedules should be monitored and appointments filled.Schedule appointments according to practice protocolsFollow-up/review orders to ensure reports and results are obtained for physicians reviewReview task for physician review and signage of documents, scripts, insurance forms, prescription forms etc. in a timely manner consistent with practice protocolsFax to pharmacy or mail out scripts to patient as required.Obtain authorization for prescriptions and various tests ordered by physician.Work patient specialty procedure & outside service recalls monthly per protocolReview office & hospital charts in EMR, obtain & scan pertinent records into charts. Following chart protocol.Discharge patients when physician is seeing patients in the office. This includes, but is not limited to entering vitals, PIF or ROS into EMR, completion of MU requirements, scheduling tests, x-rays, procedures, and hospital admissions/transfers. Provide patient copy of clinical summary, instructions, and/or educational material. Fax orders to appropriate facility and ensure orders are documented in EMR.Enter patient kiosk forms into EMR as requiredPractice charting methods according to practice protocolsTake patient phone calls; document all communication in the electronic medical record.Travel to other satellite officesSecondary Job FunctionsAttend all office meetings and in service as required.Cross trained to help in other areas such as medical records, front desk, Medical Assisting (if applicable), etc.Maintain confidentiality of patient's personal and financial information by utilizing HIPAA's guidelines and regulations.Any other taskKnowledge, Skills and AbilitiesKnowledge of medical terminologyAbility to communicate with diversified levels of patients, staff members as well as external providers and/or agencies.Skills to handle a multi-line phone system.Knowledge of modern business communication, including style and format of letters, memoranda, and reportsSkill to use a personal computer and various software packages including using an EMR systemAbility to establish priorities, work independently, and proceed with objectives with little supervisionAbility to handle and resolve problemsAbility to maintain confidentiality regarding health and financial informationLicensure/Certification RequirementsMust have high school diploma or equivalentPrefer 2 years' experience working in a medical environment.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

dublin, OH, 43016, US

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