About this opportunity
Central Transport lists this Pick-up agent opportunity in warren, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service RepresentativeCentral Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Representative for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great "first office job" to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!Skills and duties you will learn and develop:You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotesWe will teach you how to research issues using available resources.You will become proficient in maintaining detailed records and documentation for each customer interactionYou will become an effective communicator with internal parties as necessary regarding the needs of specific shipmentsYou will learn how to handle a variety of scenarios with the ability to think decisivelyWhat you will bring to the table:Must be 16 years of ageExcellent attendance and the ability to work Monday through FridaySuperior communication skillsStrong attention to detail and sense of urgencyAbility to maintain a professional demeanorExperience with Microsoft office (Outlook), and willingness to learn company specific systemsAbility for detailed note takingUpbeat personality/positive outlookWhat's in it for you?Full-Time shifts are available between 9:00am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)Ability to promote and grow within the organization!Paying up to $20.00 per hour after full training401(k)Shift Premium after 6:00 pmFor Full-time employees:Health, dental, vision, and life insurancePaid Time offShift:8-hour shiftDay shiftEvening shiftMorning shiftNo nightsSplit shiftWork Location: In person
Worksite address
warren, MI, 48088, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.