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Job description
Location: (Calabasas/Remote)
Employment Type: Full-Time
Department: Operations
Reports To: Chief Operating Officer / Executive Leadership
About ARDRI
ARDRI is a growing Non-QM mortgage lender focused on delivering innovative products, competitive pricing, and a faster, more efficient lending experience for our broker partners.
As we continue to scale, we're looking for an experienced Pipeline Manager who can take ownership of the loan pipeline, drive accountability across teams, and ensure loans move efficiently from submission through closing and funding.
The Opportunity
The Pipeline Manager will be responsible for overseeing the company's active loan pipeline and ensuring loans continue to move forward efficiently at every stage of the process.
This is a hands-on leadership position for someone who understands that a healthy pipeline requires constant attention, communication, prioritization, and accountability.
The ideal candidate understands Non-QM lending, knows how to identify potential issues before they become problems, and can coordinate across multiple departments to keep production moving.
This person will play a critical role in helping ARDRI increase efficiency, improve turn times, and scale production.
Key Responsibilities
Manage and monitor the company's active loan pipeline from submission through closing and funding
Track loan status, milestones, turn times, conditions, and outstanding requirements
Identify stalled, aging, or at-risk loans and proactively develop solutions
Ensure loans are progressing according to established production timelines
Work closely with Account Executives, Account Managers, Processing, Underwriting, Closing, Funding, and Capital Markets
Establish clear accountability for loans that are delayed or missing required documentation
Monitor pipeline volume and workload across operational teams
Prioritize loans based on closing dates, borrower needs, broker expectations, and company objectives
Identify recurring pipeline bottlenecks and recommend process improvements
Develop and maintain pipeline reporting and performance metrics
Provide leadership with visibility into pipeline health, turn times, and potential closing issues
Escalate critical issues and develop solutions before they impact the customer or closing
Monitor service-level expectations and internal production goals
Communicate effectively with internal teams regarding loan status and priorities
Support Account Executives and broker partners by ensuring issues are identified and addressed quickly
Assist leadership in forecasting upcoming closings and funding volume
Maintain a high level of urgency and accountability throughout the loan lifecycle
What We're Looking For
Required
Proven experience in mortgage operations, pipeline management, processing, closing, or a related mortgage role
Strong understanding of the mortgage loan lifecycle
Ability to manage a high-volume pipeline
Strong organizational and prioritization skills
Excellent communication and follow-up abilities
Ability to identify problems and take ownership of solutions
Strong attention to detail
Ability to work effectively across multiple departments
Demonstrated ability to operate in a fast-paced, production-driven environment
Strong analytical and problem-solving skills
Preferred
Experience with wholesale or correspondent mortgage lending
Previous Pipeline Manager or Operations Management experience
Experience managing a high-volume Non-QM pipeline
Understanding of Non-QM underwriting, processing, closing, and funding requirements
Experience with mortgage LOS and workflow technology
Experience developing pipeline reporting and performance metrics
Experience implementing operational improvements
The ARDRI Way
We're looking for someone who understands that pipeline management isn't simply tracking loans — it's driving them forward.
The right Pipeline Manager will bring urgency, structure, communication, and accountability to every stage of the process.
We value:
You should be someone who sees a problem in the pipeline and doesn't ask, "Who's responsible for this?"
You ask, "What do we need to do to get this loan moving?"
Why ARDRI?
Opportunity to join a growing Non-QM lender
High-impact role within the Operations organization
Opportunity to influence pipeline performance and company growth
Opportunity to build and improve scalable processes
Direct interaction with senior leadership and multiple departments
Long-term career growth opportunities
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Worksite address
calabasas, CA, 91302, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.