About this opportunity
ECOS Technology GmbH lists this PKI Consultant / Technician opportunity in remote, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
PKI Consultant / Technician Field Services
all genders welcome
We are looking to fill a full-time, permanent position at our Oppenheim (near Mainz) location as soon as possible.
As a leading German manufacturer of IT security solutions, we protect IoT/OT infrastructures with our software and enable highly secure remote access. As part of our Consulting team, you will support and advise our customers, create custom plans, implement our products on-site, and train administrators in using our software.
Your responsibilities
Provide comprehensive consulting to our customers throughout the entire project lifecycle—from pre-sales to implementation
Plan and implement our PKI solution, the ECOS TrustManagementAppliance, and deliver product training either on-site or at our headquarters
Communicate professionally and ensure proactive follow-up on all consulting-related topics
Transfer knowledge to Support, Helpdesk, and Sales teams
Report feature requests and usability questions to our Development team
Set up and maintain test environments
Support Technical Documentation in expanding our knowledge base
Act as an interface between customers, Sales, and Development
Your profile
Relevant professional experience with PKI and/or in IoT/OT environments (e.g., instrumentation and control systems or medical technology)
Experience in support and/or technical consulting, as well as in professional customer communication
A strong interest in learning and working with complex topics
Willingness to travel regularly and support customers on-site
Interest in advanced IT security solutions and the ability to apply this in developing customer-specific concepts
Independent working style combined with strong analytical and service-oriented thinking
A careful and detail-oriented approach to your work
Ideally, you also have expertise in one or more of the following areas: Linux operating systems and related tools
Network configuration, protocols, and routing
Experience working with REST APIs
You ideally hold a degree in IT, a completed vocational training in IT, or a comparable qualification.
We offer
Comprehensive onboarding and ongoing training, both in-house and externally
A varied, meaningful role in a company with outstanding products and well-known clients
Flat hierarchies and a leadership culture built on trust
Plenty of autonomy and the freedom to take ownership of your work
Cross-team collaboration and strong team spirit
Fair pay and a permanent full-time position
Family-friendly, flexible working hours with the option to work remotely
30 days of vacation, plus special leave on Christmas Eve, New Year’s Eve, and other occasions
Friendly working atmosphere with interesting team events and joint activities
Corporate health management and company pension plan
Attractive office spaces with excellent public transport connections, on-site parking, and covered bicycle racks
Sustainable mobility options with the Deutschlandticket
Convenient access to numerous shops and eateries within walking distance
Individual support for all (work-related) challenges and opportunities.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.